1. Introduction
PrepNG ("PrepNG", "we", "us") operates an online exam preparation platform for Nigerian students. This Privacy Policy explains how we collect, use, and protect your personal data in line with the Nigeria Data Protection Regulation (NDPR) and applicable laws.
2. Data we collect
- Account information: name, email address, phone number (if provided) when you register.
- Usage data: questions attempted, scores, practice history, daily usage limits, and subscription status.
- Payment data: payments are processed by Paystack. We do not store your full card or bank details. We may receive transaction references and payment status.
- Device data: browser type, IP address, and cookies needed to keep you logged in and improve the service.
3. How we use your data
- Provide CBT practice, explanations, and account features
- Manage free and paid subscriptions
- Send payment receipts and important service notices
- Prevent fraud and enforce our Terms of Service
- Improve the platform based on aggregated usage patterns
4. Third-party services
We use trusted providers to run PrepNG:
- Supabase — authentication and user profiles
- Paystack — payment processing
- Question content providers — licensed APIs for past exam questions
- Vercel — website hosting
These providers process data under their own privacy policies and only as needed to deliver the service.
5. Data storage and security
We use industry-standard security measures including encrypted connections (HTTPS), access controls, and secure authentication. Some practice data may be stored locally on your device (e.g. offline question packs) using your browser storage.
6. Your rights
Under the NDPR, you may:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
To exercise these rights, email support@prepng.com.
7. Children and students
PrepNGis designed for secondary school students and exam candidates. Users under 18 should use the service with a parent or guardian's knowledge. We do not knowingly collect more data than necessary to provide the educational service.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date. Continued use of PrepNG after changes means you accept the updated policy.
9. Contact
Questions about this Privacy Policy? Contact us at support@prepng.com or visit our Contact page.