Need help with your account, payments, or practice? Reach out — we typically respond within 1–2 business days.
Best for payment issues, account problems, and refunds.
support@prepng.comFastest for quick questions from students and parents.
Chat on WhatsAppCommon topics
- Payment not reflecting after Paystack success
- Cannot log in or reset password
- Wrong answer or typo in a question
- Refund requests (see our Refund Policy)
- School or lesson centre partnership enquiries
Report a question error
Found a wrong answer or broken question? Email us with the subject, exam type, and a screenshot if possible. We review reports and update content regularly.